Shipping Policy

At Pockeys, we want to be completely transparent about how your orders are shipped and delivered.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. You will receive an order confirmation email immediately after placing your order.

Delivery Time

Since we ship internationally directly to your doorstep, please allow 12–20 business days for delivery within India.

• Standard Shipping: 12–20 business days
• Tracking number provided within 3–5 days of dispatch

Shipping Charges

• Free shipping on orders above ₹999
• Flat ₹99 shipping on orders below ₹999

Order Tracking

Once your order is dispatched, you will receive a tracking number via email to track your shipment in real time.

Delays

Occasional delays may occur due to customs clearance or high demand periods. We will notify you proactively if your order is delayed.

Questions?

Email us at support@pockeys.com and we'll get back to you within 24 hours.